F.A.Q

Who is AXEA?

AXEA is a brand specialized in artisanal flower bouquet-shaped blankets, blending cozy comfort with stylish decoration.
Currently, we exclusively offer these hand-knitted blankets as the fresh start to our adventure. More fabulous pieces will join our universe over time, always guided by elegance, quality, and our slogan: Fresh & Fabulous.
Founded in 2025, AXEA builds with a long-term vision.

Why the name AXEA?

AXEA emerged from our passion for transforming bouquets into lasting, huggable blankets.
This name perfectly captures our fresh, fabulous identity, rooted in handmade craftsmanship that brings warmth and joy to homes worldwide.
Our commitment to quality, creativity, and customer delight remains at the heart of everything.

What products do you currently offer?

Right now, AXEA offers only our signature bouquet blankets, like the bestselling Sale Bouquet Blanket at €35.
These pieces are the first bloom of our universe, hand-knitted for cozy nights, romantic gifts, and chic decor.
Fresh & fabulous expansions will follow as we grow.

Where are AXEA products designed and prepared?

Our blankets are meticulously hand-knitted with love, using high-quality yarns and neat stitching for unique, long-lasting throws.
Every order is prepared with care to match our fresh & fabulous standards, ensuring a delightful unboxing experience.

What are the delivery times?

Delivery times vary by location, but typically:

  • Order processing: 24 to 72 business hours
  • Estimated delivery: 6 to 10 business days after shipment
    These are indicative and may vary during peak periods or due to carriers.

Do you ship worldwide?

AXEA ships internationally via Shopify, with options and costs clearly shown at checkout, no surprises.
Select your region during order placement for accurate rates.

How can I track my order?

Once shipped, you'll receive a confirmation email with tracking details.
We're here to help with any updates, just reach out.

What if there's an issue with my order?

For damaged items, errors, or delays, contact us right away.
📧 info.axea@gmail.com
We prioritize quick, fair solutions to keep you happy.

Can I return or exchange a product?

Yes, per our policy: 30 days from receipt for returns in original packaging and perfect condition.
Return shipping is at your expense (except our errors), with full refunds via money-back guarantee. Contact us first for instructions.

Are the blankets suitable for everyone?

Our designs suit all tastes, vibrant red roses for passion or softer blooms for everyday coziness.
Follow care instructions (max 30°C cold wash) to keep them fabulous; test for material sensitivities.

How can I contact AXEA?

Reach us anytime by email:
AXEA
info.axea@gmail.com
We reply promptly from anywhere in the world.

Why trust AXEA?

Choosing AXEA means:

  • A fresh, ambitious brand in full bloom
  • Handmade quality you can feel and see
  • Transparent policies for total peace of mind
  • A cozy experience designed just for you
    We craft every detail with passion and care.

And next?

What you see today is just the beginning.
AXEA will evolve, expand, and stay true to Fresh & Fabulous, wrapping the world in floral warmth.